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This privacy policy sets out how Sample Magic uses and protects any information that you give Sample Magic when you use this website.

Sample Magic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sample Magic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12th August 2009.

What we collect

We may collect the following information:

  • Your name
  • Your contact information including email address and or phone number

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can see exact details on these procedures below.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How we store your data

Physical Safety and Security

Our servers are physically located within a UK based data centre, secured within a private locked suite on the first floor. Access to the servers is protected by CCTV, photographic identification, security tag door entry and padlocks.

The equipment used to provide the service is owned by iWeb.

Your data, when stored on our servers, is always located within the United Kingdom.

Our data centre partner, Telecity, run several of the largest data centres in the UK, servicing finance, media and web companies.

Physical Security

  • Integrated digital video camera surveillance throughout the exterior.
  • Independent client-card identification access system.
  • Unified security-breach alarm with access monitoring. 24/7/365 manned.
  • Secure managed delivery and loading bays.


iWeb FTP servers are fed from two power sources: our in-rack UPSes and the main data centre power feed. The data centre feed is N+1 redundant, with its own UPS bank and diesel generator.


Monitored continuously from the Network Operations Centres, the fire detection and suppression systems minimise risk and suppress fires quickly to prevent problems from spreading.

  • High sensitivity smoke detection systems (VESDA).
  • VESDA immediately detects airborne heat and smoke particles, notifying the on-site facility staff before a fire has an opportunity to start.
  • Fully addressable two-stage fire detection system that monitors the underfloor, room and ceiling void space (smoke and heat).


The data centre utilises a robust heating, ventilation and air conditioning (HVAC) system which delivers stable air flow, temperature and humidity for efficiency equipment operation.

  • Minimum N+1 redundancy on chilled water-cooling system.
  • Fully concurrently maintainable, dual-path secondary chilled water.
  • Close Control Units (CCUs) provide conditioned air to the data vtttfloors at a minimum N+2 redundancy.


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